Job Description

Job type: Part-time-PRN
Schedule:  On Call (weekend and weekday availability required)
Requirements:  Driver's license, auto liability insurance, ability to pass a background check

About TMWF! 

Established in 2005 Texas Muslim Women’s Foundation empowers, promotes and supports all women and their families—a mission that ultimately creates stronger communities. Our programs are designed to promote peace in the home and the community through a comprehensive strategy of prevention and intervention. 

The On Call Shelter Advocate oversees facility activities that enable residents to achieve the stated goals of their stay. 

Job Responsibilities:

• Answer and log incoming HOTLINE calls 
• Follows up with the Social Services Program Manager and Case Managers as well as contacts with appropriate agencies to ensure that clients’ needs are being met 
• Oversees clients and volunteers' activities during shifts 
• Documents all client violations of house rules 
• Ensures the safety and well-being of clients through conflict intervention and resolution by providing first aid, and obtaining assistance from police or ambulance as appropriate and necessary 
• Administers tokens under shelter guidelines 
• Maintains a daily log documenting shelter activities and conditions 
• Secures the facility and grounds for the safety of staff and clients and for the protection of property 
• Participates in opportunities for professional development, including classes, conferences, and retreats as schedules 
• Monitor clients' self-administration of medication, as needed 
• Promote excellent customer services 
• De-escalate crisis situations 
• Assist with special projects 
• Supports multiple sites within the program 
• Other duties assigned 

Education and Experience Qualifications Required: 

• High School Diploma or GED 
• 6 months experience in the human services field, preferably with people who are homeless; experience working with victims. 
• Bilingual is a plus 

Skills and Competencies Required: 

• Ability to identify problems that are not easily defined and resolve them before the problem escalates 
• Ability to motivate and engage clients residing in the facility 
• Good communication skills, verbal and written 
• Good interpersonal skills 
• Demonstrated cultural competence and cultural responsiveness 

The above statements are intended to describe the general nature and minimum level of work being performed. The employee will be required to perform any other job-related duties as required by the job objectives, and mission and philosophy of Texas Muslim Women’s Foundation, Inc.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

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