Job Description

Position: Salesforce Architect - 100% Remote 
Contract Duration: 18 Months

Skills: Salesforce Architecture, Lightning, Salesforce Service cloud implemetaion

Job Description: 

• Client’s modernization, moving from Siebel to Salesforce
• Solution architect- business facing role
• Salesforce implementation
• SFDC service cloud implementation

Technical:

• Service Cloud Product Management and Solution Design Experience.
• specifically, case page and call and chat integration across large scale implementation.
• Migrations from Siebel systems.
• Genesys Cloud experience is a plus.
• Experience Cloud Product Management and Solution Design Experience.
• Comfort with CRMA, Tableau and Analytics.
• Functional Consultant experience.

Soft Skills:

• Can manage a relationship-based environment with many competing priorities
• Can cut through noise to get to the root of asks and drivers
• Ability to balance driving work forward while handling executive pressure

Preferred qualifications:

• To thrive in this role, you have experience deploying and maintaining cloud-based Salesforce CRM solutions, both Service Cloud & Experience Cloud, with hands-on involvement in the technical design of the capabilities to deliver products to market in an Agile environment. 
• The ideal candidate is versed in Salesforce product strategy, development, design, and rollout, with a penchant for user experience.
• Experience with Salesforce CRM Analytics and Tableau to fully integrate the client and associate experience and drive data driven designs and outcomes

Job Tags

Contract work,

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