Job Description
Medical front Desk Receptionist/ Administrative Assistant
Brooklyn, NY
At
New York Cancer & Blood Specialists (NYCBS), we foster an environment where passionate professionals thrive. Our 200+ oncologists, hematologists, and staff across 25 locations are united by a mission: redefining what's possible against cancer and blood disorders. With cutting-edge treatments, groundbreaking research, and a patient-first philosophy, we're innovators reshaping modern medicine. Join our rapidly growing organization serving over 50,000 patients annually and unlock new frontiers in healing and hope.
We continuously strive to keep care close to home for patients and their families. Our offices are conveniently located throughout the region with locations across Long Island and NYC to serve you better. We deliver the best medical care possible with your well-being in mind. At NYCBS Health, all of our patients are family.
In this role you will: - Be responsible for the daily opening and closing procedures of the office.
- Welcome all patients and visitors by greeting them in a pleasant, professional manner.
- Assist in comforting patients and maintaining reception area.
- Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
- Collect co pays and balance total finances of the office on a daily basis.
- Assist patients with the completion of all necessary forms and documentation.
- Build and maintain patient records through the use of the practice EMR system.
- Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
- Assist with the daily distribution of quality assurance surveys and prevention screenings.
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
- Maintain daily operations of the office by following standard policies and procedures
- Perform tasks as assigned for special projects.
- Perform general clerical duties and complete various forms.
- Manage Physicians calendar, prioritizing and resolving conflicts.
We require: - High School diploma with at least 1 year of experience
- Bachelor’s Degree preferred
- Excellent oral and written communication skills
- Two years of experience as an administrative assistant
- Ability to accept direction and work within a team concept
- Possession of typing and computer skills an asset
- Strong customer service skills.
- Previous experience an asset
- Spanish speaking preferred
Salary up to $25 and benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long-term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more. Visit our website at: nycancer.com and follow us on Facebook. New York Cancer and Blood Specialists is an Equal Opportunity Employer.
Job Tags
Holiday work, Full time, Temporary work,