Lottery Field Service Technician II -(Sacramento, CA) Job at IGT, Sacramento, CA

YlJEbzFvSjc3UjMwbGR3dE0zTit3VW1WREE9PQ==
  • IGT
  • Sacramento, CA

Job Description

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit  .

Responsibilities

Join the WINNING TEAM at IGT Global! IGT seeks a Lottery Field Services Technician in Sacramento, CA. The Lottery Field Services Technician is responsible for servicing IGT equipment at retailer (customer) locations and will be part of our award-winning lottery services organization. The Field Service Technician maintains service equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations within a specified "zone" to deliver supplies and to install, remove, or repair lottery equipment and communication devices.

  • Responsible for transporting, installing (if applicable), and maintaining IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner.
  • Attend driver training and follow IGT vehicle policy regarding the use and maintenance of the company vehicle.
  • Maintain equipment to promote continuous operation of IGT equipment.
  • Troubleshoot malfunctioning equipment to restore it to working order in the field. This may include swapping failed equipment, cleaning it, and minor adjustments to the malfunctioning component.
  • Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times, problems, details, and resolutions of failures to Dispatch.
  • Deliver marketing supplies and consumable parts such as paper, ribbons, bet slips, etc., and track inventory of these items.
  • Deliver basic training to new retailers or refresher/remedial training to retailers performing procedures incorrectly, such as changing paper and ribbon.
  • Complete primary forms for reporting activities, equipment problems, recommendations for procedure improvements, etc

Qualifications

  • High school degree or GED equivalent required.
  • 1 - 2 years of experience in a customer service related position
  • 1 -2 years of experience in technical repairs
  • Must possess a valid driver's license, have a good driving record and demonstrate the ability to correctly perceive colors.
  • Physical Requirements: Must be able to climb a ladder, lift and carry equipment weighing up to fifty (50) pounds for a significant distance (e.g., from a parked vehicle to a point within the Retailer's location or to the rooftop of the retailer's location). Must be able to sit and drive for prolonged periods of time, demonstrate dexterity when working with tools and work with moving parts and electrical current. May work at heights (rooftop) for installation of equipment, work in close quarters and/or; be exposed to inclement weather during some installations.

     

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

#LI-LF1

 

IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

 

At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is 45,594 - $62,858. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

 

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

 

All IGT employees have a role in information security. Annual training will be assigned and required as appropriate.

 

IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit .

Job Tags

Local area,

Similar Jobs

State of Colorado

Investigator Job at State of Colorado

 ...organizations in the nation specializing in the delivery of indigent criminal defense. We operate as an independent agency within the Judicial...  ...accepting applications to fill one Criminal Defense Investigator positions at the Colorado State Public Defenders Sterling trial... 

Atlantic MEDsearch

Certified Nurse Midwife Job Near Altoona, PA Job at Atlantic MEDsearch

Respected Ob/Gyn group seeks a new certified nurse midwife. Join 3 Ob/Gyn's, 3 other CNM's, 1 MFM & an experienced support staff. Responsibilities...  ...hospital has a busy labor & delivery and houses a Level III NICU. Compensation includes salary, incentives, relo/vaca/CME,... 

JBS

SANITATION SUPERINTENDENT Job at JBS

DescriptionPosition at Pilgrim'sSanitation Superintendent GENERAL SUMMARY:This superintendent will ensure entire plant is thoroughly cleaned on time and approved by USDA for production operations.This position is responsible for plant-wide cleaning.ESSENTIAL...

Celebrity Series

Part-Time Audience Services Representative Job at Celebrity Series

 ...Part-time Audience Services Representative needed to work 15 to 20 hours per week during weekday business hours and assisting on-site during evening & weekend performances. Flexible hours are available. This...  ...office, at venue, and work from home days with an emphasis on... 

Area Temps, Inc.

Data Entry/Front Desk Clerk - 3 Needed Job at Area Temps, Inc.

10 - 175650 al We are seeking Data Entry/Front Desk Clerks to Order Processor to answer phone calls, receive orders via phone, web, and email, enter orders, monitor emails to answer any questions the customers have, make profiles for customers, and enter credit card...