Hotel Front Desk Night Auditor Job at Crowne Plaza Englewood, Englewood, NJ

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  • Crowne Plaza Englewood
  • Englewood, NJ

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:

  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Perform additional bookkeeping, administrative, and accounting procedures as required
  • Make sure every hotel guest has a pleasant stay
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Qualifications:
  • Prior Hotel Front Desk Night Audit Experience preferred
  • Knowledge of Opera preferred
  • Must be available to work required overnight shift 11pm-7:30am, weekends and Holidays
  • Excellent communication and customer service skills
About Company: Located near the New York-Presbyterian/Columbia University Irving Medical Center, our business hotel in Englewood, NJ offers guests well-appointed guestrooms and wonderful amenities, including free Wi-Fi, complimentary parking, an indoor pool, and elegant meeting spaces.​

Job Tags

Holiday work, Shift work, Weekend work,

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